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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Norma Callicoat

Norma Callicoat

October 6, 2024

5  out of  5
rating by Norma Callicoat
"I really appreciate the help Ariel gave to me in answering all my questions concerning my insurance needs. She went above and beyond in courtesy, knowledge, satisfaction, and friendliness. Thank you for all your help. A 20+ year customer of State Farm."
We responded:
"Ariel's dedication to answering all your questions and providing exceptional service is truly appreciated! It's wonderful to hear that her courtesy, knowledge, and friendliness made such a positive impact. Thank you for your continued trust and loyalty over the past 20+ years!"
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Ted Sheriff

October 4, 2024

5  out of  5
rating by Ted Sheriff
"Kaylee and Tyler from the office are so nice and always helpful, they always get back to me promptly anytime I need something. Recently my wife had a name change and they were able to help her update documents right away. We have the bundle & save with home, auto, life and have saved so much money bundling. Out of all competitors we have saved $1000 a year alone on our home insurance through State Farm! Best insurance place in town & we recommend them to everyone! - The Sheriff Family"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Kaylee and Tyler have been so helpful and responsive. We're delighted that the bundle & save option has worked so well for you and your family, and that you've been able to save significantly on your home insurance."
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Char Haywood

October 2, 2024

5  out of  5
rating by Char Haywood
"Tanya King is awesome! While reviewing my auto policy renewal I wanted to add some additional changes to my existing auto insurance policy and Tanya immediately took care of those changes for me. She answered all of my questions and was very patient which I really appreciated."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Tanya was able to assist you promptly and address all your questions with patience."
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Jessica Wilbourn

October 2, 2024

5  out of  5
rating by Jessica Wilbourn
"We’ve been with Grant and his team for about 8 or 9 years now and have been so happy with them. Their customer service is excellent! Chris Lauser has been our main representative and he makes everything so easy!! We also love all of the community outreach they do for our community. Thanks, guys!!"
We responded:
"Thank you so much for your kind words and for being with us for 8 or 9 years! We're delighted to hear that Chris has made everything easy for you and that you're happy with our customer service. It's wonderful to know that you appreciate our community outreach efforts as well. We truly value your support and look forward to continuing to serve you!"
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Lynn Choplin

October 2, 2024

5  out of  5
rating by Lynn Choplin
"Kaylee and Tonya are always so helpful, it seems like I'm calling up there every other day switching cars around. They make the process simple, and pleasant."
We responded:
"Thank you so much for your kind words, Lynn! Khelli and Tonya will be delighted to hear that their efforts are making a difference for you. We're glad to know that switching cars around has been a simple and pleasant experience."
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Greysee Floyd

October 2, 2024

5  out of  5
rating by Greysee Floyd
"Tyler was super helpful in finding discounts and I really appreciated his thorough communication throughout the process!"
We responded:
"Thank you so much for sharing your positive experience with Tyler! It's fantastic to hear that his thorough communication and effort in finding discounts made a difference for you. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
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Cord Walters

October 1, 2024

5  out of  5
rating by Cord Walters
"We had a great experience with Brandon! He got us set up with a good insurance policy."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Brandon was able to set you up with a good insurance policy. We're always here to help with any of your insurance needs!"
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Hannah Allen

September 30, 2024

5  out of  5
rating by Hannah Allen
"Ariel was fantastic to work with! She was very responsive and helpful!"
We responded:
"Thank you so much for sharing your experience, Hannah! It's wonderful to hear that Ariel was responsive and helpful."
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HighlandTreks 1

September 27, 2024

5  out of  5
rating by HighlandTreks 1
"10/10 recommend Ariel at Grants office!! She helped me with all my insurance needs made sure I understood the type of coverage I had in place and helped recommend things I didn’t even know they had. I switched all of my policies to them auto, home and my life insurance. She helped me break down the plan I had at work and we found out I was paying more through work with less coverage on my life insurance than what I got in place through her office now. If you’re needing help reviewing your coverages or getting the best deal possible I highly recommend her!"
We responded:
"Ariel is fantastic! It's wonderful to hear she was able to assist you with all your insurance needs and provide clarity on your coverage. It's great that you were able to switch your policies and find better coverage at a better price. Thank you for your high recommendation and for trusting us with your auto, home, and life insurance!"
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Matt Applegate

September 26, 2024

5  out of  5
rating by Matt Applegate
"Ariel did a great job as far as I’m concerned quick and painless answered all my questions and saved me a good amount of money on my monthly rates."
We responded:
"Thank you for sharing your experience, Matt! It's fantastic to hear that Ariel made the process quick and painless while answering all your questions. Saving money on your monthly rates is always a win!"
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D. J. Holland

September 26, 2024

5  out of  5
rating by D. J. Holland
"I spoke with Chris, who was very knowledgeable about the insurance industry. He answered the questions I had and educated me on how the industry works these days. It was refreshing getting honest and informed answers rather than being put on hold and transferred to several different departments. It pays to stay local. I would highly recommend this agency to anyone looking for home or auto coverage."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Chris was able to provide you with the knowledgeable and honest answers you were looking for. We pride ourselves on offering personalized service without the hassle of being transferred around. Your recommendation means a lot to us, and we're delighted to know you found value in staying local. If you ever have more questions or need further assistance, we're here to help!"
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Caleb Barlow

September 24, 2024

5  out of  5
rating by Caleb Barlow
"Never had a better experience with an insurance agent before! 10/10 recommend!"
We responded:
"Thank you so much for your kind words, Caleb! It's fantastic to hear that you had such a positive experience."
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Bill Boyles

September 24, 2024

5  out of  5
rating by Bill Boyles
"Tanya is great. The requested information was submitted promptly and I received confirmation almost immediately."
We responded:
"Bill, Thank you so much for your kind words. It is our pleasure to be working with you."
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Tina P

September 23, 2024

5  out of  5
rating by Tina P
"Tanya had reached out as I needed to update some information. I provided the details needed. She was super helpful and provided excellent customer service! Thank you Tanya!"
We responded:
"Thank you for sharing your experience, Tina! It's wonderful to hear that Tanya was able to assist you efficiently and provide excellent customer service. Your feedback is greatly appreciated!"
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kurt bashford

September 19, 2024

5  out of  5
rating by kurt bashford
"What a great customer service experience. Kaylee is always so cheerful when she answers the phone. She has been absolutely amazing from the moment we signed up. She has answered questions during a claims period as well as getting me quotes for vehicles we were looking at buying while always being cheerful. When we finally settled on a vehicle she had me temporary cards in my email within minutes. From what I have experienced there has not been any negative. That kind of customer service starts from the top down. I 100% recommend Grand Gingerich State Farm!!"
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that Kaylee has been so helpful and cheerful throughout your interactions. Providing quick and efficient service, especially during claims and vehicle purchases, is something we strive for."
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Ben Glover

September 19, 2024

5  out of  5
rating by Ben Glover
"Brandon was very professional and courteous He handled my policy and got me documentation, efficiently, and in a timely manner would highly recommend him and his agency"
We responded:
"Thank you so much for your kind words, Ben! It's fantastic to hear that Brandon provided professional and courteous service. We're delighted that you found the process efficient and timely. Your recommendation means a lot to us!"
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Jessica Rodriguez

September 18, 2024

5  out of  5
rating by Jessica Rodriguez
"They were extremely helpful and very quick with helping me get insurance and the correct coverages at the rate I needed. Ariel was great."
We responded:
"Thank you so much for your kind words, Jessica! It's fantastic to hear that Ariel was able to assist you quickly and efficiently. We're delighted that you found the right coverages at a rate that works for you."
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john brown

September 12, 2024

5  out of  5
rating by john brown
"Great people to work with. Thanks Guyz!"
We responded:
"Thank you so much, John! It's fantastic to hear you had a great experience with us. We appreciate your kind words and look forward to continuing to serve you!"
Profile photo of Chuck Bernard

Chuck Bernard

September 11, 2024

5  out of  5
rating by Chuck Bernard
"I want to thank Kaylee for all the times she has helped me when i called in for information on my policy. She is very knowledgeable at her job and everytime i have a question she knows the answer and knows how to go about it and add it to my policy and gives me all the information before she adds it to my policy and how much more it will cost me. I really appreciate what she has done for me all the times I had called in for question i had concerning my policy. Thanks again Kaylee you are so kind and caring really appreciate all u do. Have a great week and weekend and always b safe. Thanks Chuck 🙂❤️🎉"
We responded:
"Thank you so much for your kind words, Chuck! It's wonderful to hear how much Kaylee has been able to assist you with your policy questions. Her knowledge and dedication truly shine through in your feedback. We appreciate your recognition of her efforts and are delighted to know you feel well taken care of. Have a fantastic week and weekend, and stay safe!"
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Maggie Blair

September 6, 2024

5  out of  5
rating by Maggie Blair
"Kaylee Gass was exceptional. I signed up for a life insurance policy and knew next to nothing about it but Kaylee made the process a breeze. She was understanding and very informative. My new favorite agent!"
We responded:
"Thank you so much for sharing your experience, Maggie! It's fantastic to hear that Kaylee made the process of signing up for your life insurance policy so smooth and informative. Your kind words mean a lot and we're delighted to be your new favorite agency!"
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Michelle Rodriguez

September 6, 2024

5  out of  5
rating by Michelle Rodriguez
"Ariel Hollingsworth, was super nice. She answered all my questions, gave me the best results to meet my needs. Made me feel comfortable. This experience was the best I've had with State Farm. Will definitely be bringing over my vehicle insurance. Thanks again!"
We responded:
"Thank you so much for sharing your experience, Michelle! Ariel is dedicated to making sure all questions are answered and needs are met. We're delighted to hear you felt comfortable and had such a positive experience. Looking forward to assisting you with your vehicle insurance!"
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Heli Wang

September 5, 2024

5  out of  5
rating by Heli Wang
"I have had great experience working with Kaylee. She helped to meet our insurance need with quick and professional responses, even texted back off hours. Highly recommend!"
We responded:
"Thank you for taking the time to share your experience with our agency. We as a team strive to provide excellent customer service!"
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Misti Lawson

September 5, 2024

5  out of  5
rating by Misti Lawson
"Saved lots of money and switching was a breeze! Very happy!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that switching was easy and that you're saving money. We're delighted you're happy with our service!"
Profile photo of Rennah Robinson

Rennah Robinson

September 4, 2024

5  out of  5
rating by Rennah Robinson
"Kaylee was so very helpful and pleasant to talk with on the phone today. Helped me with all my questions and made my day by being so kind"
We responded:
"Thank you so much for sharing your experience, Rennah! It's wonderful to hear that Kaylee was able to assist you and brighten your day with her kindness. We appreciate your feedback and look forward to continuing to provide you with excellent service!"
Profile photo of Banga Beatz

Banga Beatz

September 3, 2024

5  out of  5
rating by Banga Beatz
"Tyler was truly an outstanding help getting our coverage and new home owners insurance coverage set up! He answered everything we had to ask quickly and efficiently! Also I appreciate every time I called the office he was ready, and able to help with what ever I needed! Thank you to State Farm’s Best!!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that Tyler was able to assist you quickly and efficiently with your coverage and new homeowners insurance. We're delighted that you found our office responsive and helpful whenever you called. Your satisfaction means a lot to us!"