State Farm® Insurance Agent Grant Gingerich

"Steve,

Thank you so much for your kind words! It's wonderful to hear that you had a fantastic experience with our office. We're delighted that we could assist you with your new home and help you find the right insurance. Your satisfaction is our priority, and we're thrilled to have been able to support you.

- Grant"

"Kendra,

Thank you so much for your wonderful feedback! It's fantastic to hear that Kaylee was able to assist you with such kindness and efficiency. We truly appreciate your kind words and are thrilled that you had a positive experience with our office.

- Grant"

"Krista,

Thank you so much for your wonderful feedback! It's great to hear that all your questions were answered and that you felt supported in exploring your options. We're thrilled to have been able to assist you with your insurance needs. If you ever have more questions or need further assistance, feel free to reach out.

- Grant"

"Marisa, Thank you for the wonderful feedback for Ariel. We strive to go above and beyond for our customers daily. "

"Jeremy,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that you had such a positive interaction while setting up your insurance. We’re thrilled that you found the service friendly and informative. Saving over $200 a month is a great achievement, and we're glad we could assist you in reaching that goal. If you have any more questions or need further assistance, feel free to reach out anytime.

- Grant"

"David,

Thank you so much for your kind words! It's wonderful to hear that you've had a great experience with our office. We truly appreciate your feedback and are glad to know that the flexible terms have been beneficial for you. If there's anything else we can assist you with, feel free to reach out anytime.

- Grant"

"Garret,

Thank you so much for your kind words! It's wonderful to hear that you had a positive experience working with us. We strive to provide helpful and professional service to all our customers. If you ever need assistance with any insurance needs, feel free to reach out.

- Grant"

"Linda,

Thank you so much for your kind words! It's wonderful to hear that Maria has been able to assist you with your insurance questions. We truly appreciate your recommendation and are thrilled to have you as a part of our community here in Claremore. If you ever need further assistance, don't hesitate to reach out.

- Grant"

"Casy,

Thank you so much for your kind words and for being a valued customer over the years! It's wonderful to hear that you had a positive experience with Andrew. We're delighted to have you with us and look forward to continuing to assist you with your insurance needs.

- Grant"

"Shanan,

Thank you so much for sharing your wonderful experience! It's fantastic to hear how much you appreciate the straightforward and efficient service. It's great to know that you've found our office's rates competitive and that you've been satisfied with your insurance policies over the years. We truly value your loyalty and are thrilled to have you as part of our community. Keep enjoying the peace of mind that comes with being well-covered!

- Grant"

"Kylie,

Thank you so much for your wonderful review! We're thrilled to hear that you find our team friendly, knowledgeable, and patient. It's fantastic to know that Sascha has been such a great help to you. We truly appreciate your kind words and are here whenever you need assistance with your insurance needs.

- Grant"

"Raymond, sorry you didn’t feel the experience was referable as that’s always our goal. I tried to reach you to discuss this over the phone but wasn’t able to connect. So to help layout some history on some topics you brought up and maybe some understanding. In 2020, COVID hits, people begin working from home, being furloughed, and ultimately driving less miles so risk reduced. Rates follow risk and/or projected risk. So State Farm responded by reducing auto rates twice that year, giving back some premium, and not cancelling customers that were in nonpayment during a portion of that year. As people returned to work, miles driven increases, and ultimately the risk returns not only back to where it was, but now with more expensive vehicles on the road the rates followed that trend.

Fast forward to this year and many of our customers have received a rate decrease or two and some of those even seeing a return of premium in the form of a dividend as we’re a mutual company. So yes there’s times where the macro view shows us that risk is trending up even though one particular insured may have a good driving history. In short, although we’ve been blessed to be accident free, it doesn’t mean we do not share in the pool of risk, the trends, or experience. This is obviously a high-level overview, but I hope helpful in understanding. Take for instance the homeowners insurance market, since that COVID era we have seen new construction almost double in 6 years in our area. Also we are experiencing more catastrophic weather events more frequently ultimately resulting in higher claims frequency and severity. That’s a market challenge; not just an individual company challenge.

In regards to the billing challenges, I understand that you visited with 3 different team members in my office on this and do apologize if you didn’t get the answers you wanted or we didn’t fulfill expectations on these occasions. As I understand, recently one of my team members took the time to sit down with you and walked you through some ways you could save some money as well, however no action was taken on your part.

We hate to see you go, but do wish you the very best! - Grant"

"Alexandra,

Thank you so much for your wonderful feedback! It's fantastic to hear that Andrew made the process easy and enjoyable for you. We're thrilled to have you as a part of our insurance family and are always here to help with any of your insurance needs.

- Grant"

"Kylee,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that everything went smoothly and that you felt supported. We're thrilled to have been able to assist you with your insurance needs. Your kind words mean a lot to us.

Grant"

"Karen,

Thank you so much for your wonderful feedback! It's fantastic to hear that your experience during this time of transition was so positive. It's our goal to ensure all your questions are thoroughly answered and that you feel confident with your insurance decisions. We're thrilled to have been able to assist you and provide the detailed explanations you needed. If you ever have more questions or need further assistance, we're always here to help.

- Grant"

"Taylen,

Thank you so much for your wonderful feedback! It's fantastic to hear that your experience with Andrew was smooth and efficient. We always aim to provide prompt and fair service to our customers. If you ever need assistance with any insurance needs, whether it's auto, home, or life, feel free to reach out.

Grant"

"Crystal,

Thank you so much for sharing your experience! I'm thrilled to hear that everything worked out smoothly for you, especially with the help of Andrew. It's great to know that our office could accommodate your schedule and provide the prompt response and service you were looking for. We're delighted that you found value in switching over from your previous insurance company. If you ever need assistance with anything else, feel free to reach out.

- Grant"

"Zach,

Thank you so much for your wonderful review! It's fantastic to hear that you had such a positive experience with your auto, home, and life insurance needs. We're thrilled that you found the service helpful and polite. Your recommendation to family and friends means a lot to us.

Grant"

"Judy,

Thank you so much for your kind words! It's wonderful to hear that you found our service courteous and personable. We truly appreciate your recommendation and are here to assist with any of your insurance needs.

- Grant"

"Madison,

Thank you so much for your wonderful feedback! It's fantastic to hear that everything was explained clearly and that you had such a positive experience. We truly appreciate your recommendation and are thrilled to have you as part of our community.

- Grant"

"Jacob,

Thank you so much for your wonderful feedback! It's fantastic to hear that you were impressed with the service, responsiveness, and knowledge provided by our office. We truly appreciate your referrals to friends, family, and customers. Your support means a lot to us, especially coming from someone with your experience in the roofing industry. If there's anything else we can assist you with, please don't hesitate to reach out.

- Grant"

"Rodney,

Thank you so much for your wonderful feedback! We're thrilled to hear that you felt welcomed and that everything was explained clearly during your visit. It's great to know that our team was attentive and kind. We appreciate you taking the time to share your experience with us.

- Grant"

"Danielle,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Quannah was able to assist you in finding the right coverage. We're thrilled that you found the perfect fit and appreciate your referrals. Your satisfaction is our priority, and we're here to help with any future insurance needs. 😊

- Grant"

"Remi,

Thank you so much for your kind words! It's wonderful to hear that you found the help you needed and that we were able to assist with your insurance needs. We're delighted to know that you feel supported and that your experience with our office has been positive. Your recommendation means a lot to us, and we're here whenever you need assistance.

- Grant"

"Kathy,

Thank you so much for sharing your experience with Brandon! It's wonderful to hear that he was polite and took the time to thoroughly explain everything to you. We truly appreciate your feedback and are delighted to know that you had a positive experience with our team."